89% Staff participation

How an engineering company solved the engagement equation and secured 89% staff participation in their new resilience program.

Case Study


How an engineering company solves the engagement equation and secures 89% staff participation in their new resilience program.

Our client - Sandvik


Engineering services


42,000 employees

Established in



Sydney, Australia

Key results



Overall staff participation rate


10 weeks

Of activities completed on average



Of active participants improved resilience

The challenge

This global engineering group wanted a scalable way to measurably improve staff resilience. With staff located in both office environments and remote locations, they needed a solution that could: reach everyone, self-motivate staff to work on their resilience, and provide a way for management to both monitor and support success.


Culture Integration: Our platform can tailor language to the audience, ranging from students, athletes, job seekers, professionals, and more.


  • Staged Communications: We provided a comprehensive Launch Guide, setting out in detail the timing of messages alongside suggested content and talking points to guide the experience
  • Automated Engagement Campaign: We sent out an automated email campaign including a personal invitation that provides instant no-password access to the resilience training and followed up emails with people who have not yet completed the training
  • Empowering Managers: Each manager with at least five participants received a de-identified Team Resilience Report alongside guidelines on how to discuss resilience with their staff


  • Following the launch campaigns, 89% of staff initiated their participation in the program. This marked a major achievement, reaching engagement far beyond previous programs implemented by this company. Through de-identified reports, management gained visibility of areas at risk, as well as pockets of strength to learn from
  • Six months later, a refresh campaign was launched to track progress. The refresh campaign found that 91% of active participants improved their resilience scores. Here, participants saw resilience scores increase by 20%

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