Certified Resilience First Aid Instructor

Bill Carson

Industry Focus:

Workplaces – Manufacturing, Professional Services, Banking & Finance, Insurance, Retail, Healthcare, and Tertiary


Sydney. Available to travel to all parts of Australia, as well as fully online workshops.

Instructor Bio

Bill Carson brings a guaranteed positive and enjoyable learning experience in Resilience First Aid for Managers and Team Members.


“I am hugely passionate that businesses need their managers and team members to have these resilience skills and strategies to enjoy a more productive, purposeful and happier time at work and in life. Let’s get proactive about our mental and emotional health and fitness, and not wait for dramas to happen, and then we act!”


Bill Carson is also a Principal Master Instructor in Mental Health First Aid. Bill has qualifications in neuroscience-based Leadership coaching, Wellbeing coaching and is a Lifeline Telephone Crisis Supporter volunteer of 5 years.


Bill specialises in helping companies to implement workplace resilience, mental health and wellbeing  in Australia. He provides high quality training, coaching, strategy, resources and programs.


Bill’s professional experience and expertise has been with industries from Manufacturing, Professional Services, Banking & Finance, Insurance, Retail, Healthcare, and Tertiary.


What Bill’s clients really like is that he is easy to work with, and makes implementing workplace resilience first aid and mental health safety a seamless and gratifying experience.


“Bill was so great, had a ball learning, and his skills of teaching were second to none. He was very engaging and made the learning easy and not go on and on, and he made sure we understood by engaging with each person and was a pleasure to be in the training with him. A very educated but full of empathy human being and a real stand out – I have not seen for a long time in a trainer. Thank you” Melissa, Manager, Retail Hardware


“Bill was a fantastic course leader. He was incredibly personable and made us feel comfortable throughout. I would highly recommend Bill in the future.”  Nick, Senior Leader, Outdoor Advertising

What will you learn?

Learn how to proactively build mental wellness in people you care about

Learn how to support others through six resilience domains

Learn language to talk proactively about mental health

Learn how to respond when someone is struggling

Learn a strength-based model to become a source of hope

Learn how to connect meaningfully to support those around you

Resilience First Aid

Course Outcome

On completion of the course, you will:

Don’t wait until the people around you are struggling.

Take on the challenge now to build mental health proactively. This is how we can make a long term impact.

- Jurie Rossouw