RESILIENCE FIRST AID
RESILIENCE FIRST AID
PEER SUPPORT CERTIFICATION
Accredited mental health peer support certification for physicians, nurses, nurse practitioners, and other healthcare staff.
In partnership with:
Accredited CME for Physicians, Nurses, NPs, and healthcare staff
Resilience First Aid uses a 6-factor model of resilience alongside practical conversational training to develop personal resilience and peer support skills. This approach enables a proactive approach to protect mental health in a healthcare setting.
In support of improving patient care, this activity has been planned and implemented by American Academy of CME, Inc. and Hello Driven Pty Ltd. American Academy of CME, Inc. is Jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Physicians, Nurses, and Nurse Practitioners – In partnership with the American Academy of CME, Inc., this is a 14 hour course and is certified for CME and CNE credit. On completion participants will receive a certificate for the designated hours in addition to the RFA Certificate of Completion.
Other Health Care Practitioners – Other members of the care team will receive a certificate of participation in addition to the RFA Certificate of Completion.
RFA Learning Outcomes
Resilience First Aid provides you with a comprehensive training and skills to enhance resilience, in yourself, your peers, and when supporting patients. This builds a supportive culture of resilience that protects mental health.
By participating in the course, participants will learn to:
- Identify early warning signs of mental health issues in peers through a practical 6-factor resilience model
- Apply resilience-building conversational strategies using the ALL Protocol alongside knowledge of effective resilience strategies
- Collaborate effectively within an interprofessional team to implement peer support practices
Research shows that Resilience First Aid has an immediate impact, boosting peer support skills by 11% and personal resilience by 10%, with suicide prevention skills increasing by 33% after certification. Read the research here.
Why Become RFA Certified?
What’s unique about RFA, and what are the outcomes from completing this valuable preventative mental health certification?
Become a resilience champion – Learn how to promote a culture of resilience through strong relationships, sharing knowledge, and having impactful conversations that matter
Learn how to help – Your peers, patients, friends, and family are facing more challenges than ever before. Learn how to be there for them taking a proactive approach to protect against mental illness and suicide
Develop your own resilience – Learn how to look after your own mental health proactively through practical and effective skills. RFA includes an effective self-care system to help support your own personal sustainability while supporting others through Anchoring
Build your CV – Resilience First Aid is quickly becoming an internationally recognised certification, showing employers and others your commitment to making a positive impact on the mental health of others
- Shift to Prevention – Rather than waiting for mental health crises, take a proactive approach with RFA and teach people crucial conversational skills and resilience knowledge to actively protect mental health
- Culture of Resilience – RFA skills teach people at all levels how to create a healthy and psychosocially safe culture of resilience, fostering connection and stronger teamwork
- Scientific Foundation – RFA builds on the peer-reviewed Predictive 6 Factor Resilience Model, providing a comprehensive framework to understand and support resilience development
- Accredited Excellence – With an accreditation by prestigious institutions like the American Association of CME (AACME), Suicide Prevention Australia (SPA) and the Australian Counselling Association (ACA), RFA represents best practice preventative training that can be invested in with confidence
Included in Resilience First Aid
Resilience First Aid is a high-impact course that teaches you practical skills alongside the latest neuroscience of preventative mental health. What’s unique are the resources that you take away. This is what’s included:
3 Year Certification
- Access the full 14 hours of online training for three months to complete the Resilience First Aid Certification in your own time
- Get a digital certificate along with acknowledgement of 14 hours of continuing professional development training hours completed
- Certificate valid for 3 years, with option to renew your certification with a 1-day refresher training at the end of the 3 years
Resilience First Aid Responder Kit
- We’ll post to you your own personal Responder Kit – free worldwide standard shipping
- A unique set of physical resources to facilitate conversations and refresh your knowledge about Resilience First Aid
- Includes your Responder Manual with all the course content, a RFA wallet card with key information, magnetic resilience skill tiles, domain skill cards, resilience ball, resilience pocket guide, waterproof notebook, and more to help you keep the concepts alive, visible, and tangible
Driven Resilience App
- 12 months FREE access to the accredited Driven Resilience App with full mental health and resilience training courses
- This is a comprehensive digital resource that includes daily resilience-building activities to continue learning beyond the certification
- Use the AI-powered chatbot to track your progress and chat each day, along with quick techniques for in-the-moment help, as well as detailed training for larger goals
PR6 Resilience Report
- Get your own personal report to learn about your resilience strengths and where you have opportunities to build
- The PR6 is a validated resilience assessment that you’ll get access to complete through the Driven Resilience App once you are certified
- You’ll get a complete PDF report, as well as have the app content tailored to your resilience scores
Course Summary
Duration: 14 Hours self paced, 12 months to complete
Prerequisites: None, open to anyone
Purpose:
- Learn useful everyday language skills to support resilience in others
- Build personal sustainability through resilience skills
- Learn how to spot risk early and refer to help
- Outcome, be Resilience First Aid Certified
Formats:
- Fully online – self-paced, start any time
Fees: US $425 pp
Who is RFA Valuable For?
RFA is valuable for anyone looking to build personal resilience alongside learning how to support the resilience of those they interact with and care for. This includes:
Healthcare Professionals
Healthcare professionals, such as nurses, therapists, and counselors, can benefit from RFA by gaining a comprehensive understanding of resilience and its impact on mental health. RFA skills can complement their existing knowledge and help them provide more effective support to patients and clients.
Peer Support Workers
Peer support workers can enhance their ability to connect with and support others by learning the language and skills to build resilience. RFA certification demonstrates a commitment to proactive mental health support and can improve the effectiveness of peer support interventions.
First Responders and Emergency Services Personnel
First responders and emergency services personnel often face high-stress situations that can impact their mental health. RFA training can provide them with the tools to build and maintain their own resilience, as well as support the resilience of their colleagues and the people they serve.
Caregivers and Family Members
Caregivers and family members can benefit from RFA by learning how to support the resilience of their loved ones. RFA skills can help caregivers maintain their own mental well-being while providing better support and understanding to those they care for.
RFA Training Formats
Fully Online
- 14.0 Hours self-paced training through a series of videos and interactive components
- Presented by resilience expert Jurie Rossouw
- Start any time and get instant access to the course
Resilience First Aid is about being proactive – a preventative approach to mental health. Learn how to build mental fitness through a practical strength-based approach.
Join us in creating a movement to be proactive about mental health.
HIGHLY RATED TRAINING
Watch – Prevention Training Overview
Meet program founder, resilience expert, author, and researcher, Jurie Rossouw.
Course Curriculum
Resilience First Aid is built on the peer-reviewed Predictive 6 Factor Resilience Model (PR6). The PR6 is a comprehensive whole body and brain resilience model that provides a clear framework to understand resilience and access practical skills.
The Resilience First Aid Certification consists of eight modules covering 14 hours of total learning. Each module is presented through engaging short videos if done online, or can be done with a live instructor.
RFA01
PRIMER
2 hours training
The Primer covers the knowledge to understand the Resilience First Aid framework and introduces key tools you will learn to become a Resilience First Aid Responder.
- Understand the concept of resilience – what is it and how does it protect against mental illness through building skills proactively
- Learn about the scientifically validated neuroscience-based Predictive 6 Factor Resilience Model which gives a clear picture of the six factors that build resilience
- Learn about the fundamental neuroscience of resilience, establishing a practical approach to understand and support people through understanding the brain
- Get introduced to the ALL Protocol, a highly applicable and easy-to-remember system to have great conversations that are impactful and build connection
RFA02
COMPOSURE
2 hours training
Learn about Composure as the domain focusing on emotional regulation and awareness, opening the door to activate other domains
- Understand neuroscience pathways to manage activation of the limbic brain and the fight-or-flight response, including how to notice signs in others and yourself
- Gain four practical skills to enhance and regain Composure, useful in the heat of the moment
- Learn about the highs and lows of Composure, how to detect signs and interpretation, as well as identifying risk factors and how to respond
- Get practical conversational examples to respond to different situations when someone is highly emotional to regain Composure
RFA03
COLLABORATION
2 hours training
Social connecting is crucial for our wellbeing. This is where Collaboration explores skills focusing on strong connections and communication.
- Learn about the neuroscience of social connection and the concept of co-regulation
- Explore three important social connection skills that help to build strong networks, enhance trust, and improve verbal and non-verbal communication skills
- Understand how to recognise needs of others around social connection, and also how to recognise strengths
- Try practical examples of conversations and phrases as inspiration to develop confidence in having impactful conversations
RFA04
VISION
1 hour training
An important part of resilience is our sense of meaning and purpose in life. This is what Vision explores and develops.
- Learn key skills that develops a sense of purpose in life, including and understanding of basic human needs, answering the big questions in life, prioritising, and developing congruent goals
- Understand how to recognise the highs and lows of Vision, what do those signs mean and how they help to understand and connect with others
- Work through practical conversation examples about Vision to inspire proactive conversations that build relationships
RFA05
REASONING
2 hours training
An important part of resilience is about planning ahead and using our higher brain functions to challenge ourselves and proactively build a healthy mind. This is the domain of Reasoning.
- Explore the neuroscience of how proactive skills building help our ability to be resilient for future challenges
- Learn cognitive-focused skills such as building resourcefulness, planning ahead, challenging beliefs, and appraising change
- Know what to look for in others to recognise both Reasoning needs and strengths in others
- Access a practical case study to explore language and real-world application of Reasoning skills
RFA06
HEALTH
2 hours training
Resilience is supported by good physical health and habits, creating a healthy environment for the brain to perform at its best.
- Learn fascinating concepts about neuroplasticity and how neurons encode new skills, as well as how our actions impact the effectiveness of learning
- Understand how our health goals, nutrition, sleep, and exercise habits can enhance resilience, with practical tips to consider
- Learn how to recognise highs, lows, and risks related to Health that can inform important conversations
- Try out conversational examples to connect proactively and support good Health habits in those around you
RFA07
TENACITY
1 hour training
Tenacity is what we often think about in terms of resilience – the ability to be persistent and maintain our motivation regardless of challenges along the way.
- Learn practical Tenacity skills such as building realistic optimism, self-motivation skills, how to overcome mistakes, and time management skills
- Know what to look for in others to spot high Tenacity, as well as where someone might need help and what might indicate mental health risk
- Try conversation skills using real-world scenarios to gain more confidence in connecting and communicating through practical examples
RFA08
CLOSING
2 hours training
The final module completes the certification through a review of key concepts, as well as practical steps towards a future of proactive mental wellness.
- Look back and review key concepts learned through the training as your path towards becoming certified
- Learn about building your own resilience using the tools you have access to as an ongoing resource, helping to understand yourself and your own authentic resilience story
- Step through a detailed case study to practice your use of the ALL Protocol as enhanced by the knowledge you’ve gained through the six domains
- Develop an action plan to champion resilience in your workplace, home, or wherever you see the need
- Finally, complete a short multiple-choice assessment to complete your certification!
90% of people can benefit from increasing resilience skills which protect against mental illnesses such as depression and anxiety. Throughout the pandemic, this need has only increased.
This is how we can take a preventative approach to mental health – rather than waiting until people need professional treatment, we can start supporting each other to connect and build mental wellness proactively.
Resilience First Aid (RFA) as a mental health certification teaches you strength-based skills to build resilience in others. You will learn how to spot signs of low resilience, learn language to talk proactively, and skills that build resilience.
This is how you can become a responder that proactively supports the mental health of others.
Resilience First Aid is fully accredited by the American Academy for CME, Suicide Prevention Australia, and is also accredited by the ACA.
What will you learn?
Learn how to proactively build mental wellness in peers and patients
Learn how to support peers through six resilience domains
Learn language to talk proactively about mental health
Learn how to respond when someone is struggling and spot risk early
Learn a strength-based model to become a source of hope
Learn how to connect meaningfully to support peers and patients
Ready to make a difference?
2-Day Resilience First Aid Certification Course
Get certified in the skills to proactively support resilience in others.
- Become a mental health champion through everyday language that lifts resilience
- Available in fully online (self-paced) or blended delivery
- Private workshops available for organisations
- Plus get access to 12 months of ongoing training
Free shipping Worldwide
Crisis Support
For life-threatening emergencies, call 000 in Australia
For life-threatening emergencies, call 911 in the United States
For assistance with mental health and suicide, contact the Suicide Call Back Service in Australia – 1300 659 467
For international assistance on suicide, you can find a crisis call center here – https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines
Additional services in Australia:
- QLife – 1800 184 527
- Mens Line – 1300 789 978
- Kids Help Line – 1800 551 800
- 1800Respect – 1800 737 732
- Lifeline – 13 11 14
Legal Notice
is a trademark of Vertikal Studios Pty Ltd, Registered in U.S. Patent and Trademark Office, Australia and the the United Kingdom. This logo (hereinafter referred to as “the Trademark”) is a trademark owned by Vertikal Studios Pty Ltd in the United States of America, Australia, and the United Kingdom. The Trademark is protected under applicable trademark laws and any unauthorized use is strictly prohibited.
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