High Adversity Resilience Training

Driven HART is a specialized resilience program targeted at building mental strength in workers exposed to extreme stress.

Advanced Resilience

Developed for emergency responders, medical & military personnel, as well as executives and others who can benefit from advanced resilience skills.


High Adversity Resilience Training (HART) has been developed to help those who experience extreme situations in their work.


We collaborated with experts in various first responder fields to bring practical skills and techniques, along with an approach to build a culture of resilience. All aimed at helping those who help others.

Fire & Rescue

Emergency Medical Services

Healthcare Staff

Military Personnel

Crisis Call Centres

Law Enforcement



HART is targeted at the main occupational stress factors affecting emergency services.

Challenges that can lead to trauma:


  • High pressure to manage crises
  • Trauma and death – see, handle, treat, inflict, or prevent
  • Risk of injury and death
  • Difficult interactions with civilians
  • Direct and vicarious trauma
  • Burnout, depression, anxiety, and suicide

Challenges that wear down resilience capacity:


  • Shift work
  • Lots of paperwork
  • Rigid procedures
  • Tough training regimes
  • Lack of resources
  • Stigma about asking for help
  • Command structures
  • Extreme time pressures
  • Issues with other staff
  • Conflicting agendas

Effect on families that can cause isolation and loneliness:


  • Disengaging from family due to job stress
  • Not wanting to share difficult parts of the job
  • Long hours leaving too little time with family
  • Difficulty to maintain relationships or friendships (especially with people outside the field)
  • Low levels of camaraderie


HART takes a broad approach, including change elements
across leaders, management, workers, and family members to
build a truly supportive culture of resilience.

The HART Approach

Strategic leadership workshop to implement a culture of resilience

Management workshops to lead by example and drive engagement

Resilience assessment to inspire personal accountability

Internal ambassador training for peer support members

Interactive skills workshops (in-person or video) teaching specialized skills

A leading resilience-building app employing daily microtask training

Training for family members to support resilience at home


  • The HART skills have been carefully developed using on leading research and expert input from various fields
  • These skills can be learned through interactive workshops, and also online using the Driven Resilience App
  • The skills fit into the PR6 Resilience Model, expanding the foundational skills with advanced skills for high stress occupations
  • The course is designed to be complemented by a comprehensive cultural approach, including managers, leaders, ambassadors, and family members


The Driven Resilience App contains all the HART skills, building on the foundational skills.

PR6 Domains


  • Enduring Motivation Through Connecting Purpose


  • High Adversity Reappraisal to Develop Situational Resilience


  • Sustainable Compartmenting
  • Optimizing Thoughts & Brhaviours
  • Concrete vs Abstract Processing


  • High Adversity Humor
  • High Quality Connections
  • Grief & Growth
  • Strong Relationships


  • Three Good Things
  • Mental Load Management


  • Managing Work Hours (Long Hours & Shift Work)


Vision is about developing a sense of meaning and clear goals. This provides a motivational force over time.

PR6 Vision

1. Enduring Motivation Through Connecting Purpose

  • Learn how to connect a sense of purpose and calling to the challenges of high adversity work, helping to build more long-term motivation
  • Put challenges in context, using an improved understanding of challenge domains and how to maintain perspective
  • Practical technique to explore your personal connection to purpose and how to maintain this view over time


Composure is about emotional awareness and regulation, building skills to effectively manage stress and stay calm and in control.

PR6 Composure

1. High Adversity Reappraisal

  • Learn how to adapt the Reappraisal technique to help reinterpret highly challenging situations and circumstances, building a constructive mindset
  • Build on self-awareness systems from the foundational Composure skills to quickly adapt and maintain a sense of control within high stress situations
  • Explore Reappraisal as a broader skill to shift perspectives throughout life experiences


Reasoning is about critical thinking skills, including adaptation, readiness for change, resourcefulness, along with being proactive to plan ahead for challenges.

PR6 Reasoning

1. Sustainable Compartmenting

  • Develop a practical set of tools to manage the impact of high stress events in different parts of life
  • Learn how to stay focused and present, even during extreme circumstances
  • Improve communication skills with family, friends and co-workers

2. Optimizing Thoughts & Behaviours

  • Understand and identify 10 thought distortions that often impact high adversity workers
  • Learn how to improve thinking methods, leading to more constructive behaviours

3. Concrete vs Abstract Processing

  • Learn a specialized technique to reduce the mental impact of witnessing trauma and death through work


Tenacity is about building an unshakable sense of persistence and motivation, the ability to bounce back from any setback to keep coming back stronger.

PR6 Tenacity

1. Mental Load Management

  • Learn how to maintain high job engagement to reduce the risk of burnout
  • Increase carer satisfaction to reduce risk of compassion fatigue
  • Understand the symptoms and develop resilience to vicarious trauma and direct trauma (trauma resilience)

2. Three Good Things

  • Develop skills to increase happiness and optimism in high adversity work
  • Implement as a practical daily technique to shift mental filtering of positive events as a side effect of high adversity work


Collaboration talks about our deep desire for connection and meaningful relationships. This includes building our own social skills, as well as growing networks and supporting others.

PR6 Collaboration

1. High Adversity Humour

  • Learn how to use humour in a high adversity context, including pitfalls and methods to support humour as a long-term coping technique

2. Grief and Growth

  • Learn about the process of grief as a key skill in high adversity occupations that often deal with grief and loss
  • Learn how to support others working through grief
  • Learn more about preparing the mind and brain for loss, as well as learning about dealing with loss, such as the death of someone close, and loss due to suicide

3. High Quality Connections

  • Learn techniques to develop stronger connections with co-workers
  • Develop more supportive and cohesive teams

4. Strong Relationships

  • Improve relationships at home through various techniques, including active-constructive responding


Resilience is not just mental, it is also physical. Health is about how nutrition, sleep and exercise contributes to a healthy mind, helping to find practical ways to build sustainable healthy habits.

PR6 Health

1. Managing Work Hours

  • Learn and discuss techniques to manage the effects of shift work and long hours
  • Explore techniques to maintain good sleep, even with long hours and shift work
  • Techniques to stay awake during long shifts
  • Strategies to keep eating healthy foods, even with little time to eat or prepare
  • Techniques to incorporate exercise despite constraints with work hours

Interested in HART?

HART is an evolutionary leap in advanced resilience training. It moves beyond individual responsibility and shifts into cultural resilience. From managers to family members and with the Driven App, everyone comes together to create a better environment that supports individual resilience.





About the HART Coach Certification

Course fee: US$585 (AU$745)

14 day money back guarantee!


Let’s advance together

HART Certification FAQ

If you are interested in booking in a group or organising a private workshop, please contact us at support@hellodriven.com

If you need any help, please contact us at support@hellodriven.com

The course is currently undergoing accreditation through Suicide Prevention Australia.

Yes, the course can be used for 14 hours of credits as allowed by your accrediting authority. A certificate of completion will be provided indicating the training hours earned. Most associations require a certain standard of online training (science-backed, high quality training with assessments to confirm learning), which HART complies with. This means it can also be used for continuing education with associations such as the APA and others.

Yes. Participants who complete all components of the two-day HART certification alongside the final online assessment will receive a certificate.

Your electronic HART certificate will be emailed to you once you have successfully completed the final assessment. This should happen within three working days of the assessment completion. 

Completing the HART training with the fully online version means that you’ll be doing all your training through self-paced video training. This training is available through our website on hellodriven.com, or you can use the Driven Resilience App (iOS and Android) to complete the training.

Note that you will need headphones and a good internet connection to complete this training. You will have three months to complete the online training. You will need to complete the full online training to be certified in HART.

You have six months (180 days) to complete the fully online version of the course. If you have not complete the course by this time, you will need to register again to complete the certification.

These may only be used at the time of registration. No retrospective discounts may be used following registration.

When working with you, we will require your name, email address, and if needed physical address as well to post materials to you. Note that these details maybe requested to confirm your identify should we talk to you over the phone to safeguard your personal information.

If we cancel a Driven-hosted workshop for any reason, a full refund will be provided for the course.

You will also have the option to convert to the online course, or register for a future course.

Beyond a cancellation from our side, there are no refunds available for certification course registrations.

You may transfer your course attendance to another participant if you contact us at support@hellodriven.com within seven working days prior to the first workshop date, provided that you have not started with the online training material and that you also post the physical materials to the new participant. A transfer fee of AU$50 must be paid in full for the transfer to be completed.

You can reschedule your course booking at the latest seven working days prior to the first workshop, which incurs an AU$50 rescheduling fee. Beyond that, you have the option to convert instead to access the fully online version of the course (approval depends on availability).

For fully online participants, the course can be transferred to another participant provided the online training has not been initiated. A transfer fee of AU$50 must be paid in full for the transfer to be completed.

We value all feedback. Please contact us with your comments at support@hellodriven.com. We aim to reply to your query within 2 business days. your feedback will be confidential and valued with no impact to your service. If you require an interpreter, you can locate one here: https://ausit.org/find-a-translator/

Crisis Support

For life-threatening emergencies, call 000 in Australia

For life-threatening emergencies, call 911 in the United States

For assistance with mental health and suicide, contact the Suicide Call Back Service in Australia – 1300 659 467

For international assistance on suicide, you can find a crisis call center here – https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines

Additional services in Australia:

  • QLife – 1800 184  527
  • Mens Line – 1300 789 978
  • Kids Help Line – 1800 551 800
  • 1800Respect – 1800 737 732
  • Lifeline – 13 11 14