HART CERT
HART COACH
High Adversity Resilience Training Certification
The HART Coach Certification enables you to host advanced resilience skills training for those who face unique challenges.
THE Hart certification
- Comprehensive resources to coach high adversity resilience
- Designed for coaches looking to deliver unique & advanced skills
- Research backed, building on the neuroscience-based PR6 model
Enabling Coaches to Build a Culture of Resilience
This certification builds on the CReC course. The HART Certification will give you all the tools and resources you need to coach resilience in a high adversity setting.
Developed for emergency responders, medical & military personnel, with skills applicable to executives & other high impact occupations.
HART takes a broad approach, including change elements across leaders, management, workers, and family members to build a truly supportive culture of resilience.
Fire & Rescue
Emergency Medical Services
Healthcare Staff
Military Personnel
Crisis Call Centres
Law Enforcement
Included in the certification
HART FUNDAMENTALS
- Understand the underlying mechanisms that create vulnerability in emergency service workers, and how to overcome these
- Learn about evidence-based specialist resilience skills that are designed for the unique challenges emergency service workers face
- Learn how to frame resilience in a cultural context, and how to use the modular approach of HART to build a truly comprehensive culture of resilience
HART Coaching Resources
- The true strength of the HART Certification – access complete group workshop presentation packs for each of the HART skills, totalling two days of workshops
- Learn unique skills such as Sustainable Compartmenting, High Adversity Humor, Mental Load Management, and Trauma Resilience
- Additional presentation packs available for leadership conversations, and management-level training
- Learn how to adapt these to your specific audience, combining to make an authentic connection
- The HART certification will walk you through all the packs with sample delivery so you are prepared to deliver these yourself as a High Adversity Resilience Coach
- All materials and video examples will be made available in your Driven Pro Resources section
Driven App HART program
- Learn about the HART content available in Driven, and how to use that to provide a tailored experience to separate segments within emergency services
- Utilize unique aspects of the course, such as the digital self-debrief for incidents, assessment components, and recurring activities
- Understand the HART content in Driven as an expansion of the PR6 resilience domains
Implementation Guidance
- Access guidance on implementing HART as a modular program, allowing you to tailor the program to the needs of the audience
- Guidance on business practices and fee structures
- Marketing assistance, brochures and presentation packs to help bring key stakeholders on board to launch the program
- Materials will be available in your Driven Pro Resources section
- Workshops can be combined into 2 days of consecutive workshops or split up into individual workshops over time to continuously reinforce resilience. For example, delivering one workshops per month can be an effective strategy to keep people engaged over time without overwhelming individuals with too much information at once
- Combining the in-person delivery with digital training enhances overall program success and engagement over time in emergency services. The Driven Resilience App serves this purpose
FOCUSED ON UNIQUE CHALLENGES
HART is targeted at the main occupational stress factors affecting emergency services.
Challenges that can lead to trauma:
- High pressure to manage crises
- Trauma and death – see, handle, treat, inflict, or prevent
- Risk of injury and death
- Difficult interactions with civilians
- Direct and vicarious trauma
- Burnout, depression, anxiety, and suicide
Challenges that wear down resilience capacity:
- Shift work
- Lots of paperwork
- Rigid procedures
- Tough training regimes
- Lack of resources
- Stigma about asking for help
- Command structures
- Extreme time pressures
- Issues with other staff
- Conflicting agendas
Effect on families that can cause isolation and loneliness:
- Disengaging from family due to job stress
- Not wanting to share difficult parts of the job
- Long hours leaving too little time with family
- Difficulty to maintain relationships or friendships (especially with people outside the field)
- Low levels of camaraderie
HOW HART WORKS
- The HART skills have been carefully developed using on leading research and expert input from various fields
- These skills can be learned through interactive workshops, and also online using the Driven Resilience App
- The skills fit into the PR6 Resilience Model, expanding the foundational skills with advanced skills for high stress occupations
- The course is designed to be complemented by a comprehensive cultural approach, including managers, leaders, ambassadors, and family members
LEARN HART RESILIENCE
The Driven Resilience App contains all the HART skills, building on the foundational skills.
Vision
- Enduring Motivation Through Connecting Purpose
Composure
- High Adversity Reappraisal to Develop Situational Resilience
Reasoning
- Sustainable Compartmenting
- Optimizing Thoughts & Brhaviours
- Concrete vs Abstract Processing
Collaboration
- High Adversity Humor
- High Quality Connections
- Grief & Growth
- Strong Relationships
Tenacity
- Three Good Things
- Mental Load Management
Health
- Managing Work Hours (Long Hours & Shift Work)
VISION
Vision is about developing a sense of meaning and clear goals. This provides a motivational force over time.
1. Enduring Motivation Through Connecting Purpose
- Learn how to connect a sense of purpose and calling to the challenges of high adversity work, helping to build more long-term motivation
- Put challenges in context, using an improved understanding of challenge domains and how to maintain perspective
- Practical technique to explore your personal connection to purpose and how to maintain this view over time
COMPOSURE
Composure is about emotional awareness and regulation, building skills to effectively manage stress and stay calm and in control.
1. High Adversity Reappraisal
- Learn how to adapt the Reappraisal technique to help reinterpret highly challenging situations and circumstances, building a constructive mindset
- Build on self-awareness systems from the foundational Composure skills to quickly adapt and maintain a sense of control within high stress situations
- Explore Reappraisal as a broader skill to shift perspectives throughout life experiences
REASONING
Reasoning is about critical thinking skills, including adaptation, readiness for change, resourcefulness, along with being proactive to plan ahead for challenges.
1. Sustainable Compartmenting
- Develop a practical set of tools to manage the impact of high stress events in different parts of life
- Learn how to stay focused and present, even during extreme circumstances
- Improve communication skills with family, friends and co-workers
2. Optimizing Thoughts & Behaviours
- Understand and identify 10 thought distortions that often impact high adversity workers
- Learn how to improve thinking methods, leading to more constructive behaviours
3. Concrete vs Abstract Processing
- Learn a specialized technique to reduce the mental impact of witnessing trauma and death through work
TENACITY
Tenacity is about building an unshakable sense of persistence and motivation, the ability to bounce back from any setback to keep coming back stronger.
1. Mental Load Management
- Learn how to maintain high job engagement to reduce the risk of burnout
- Increase carer satisfaction to reduce risk of compassion fatigue
- Understand the symptoms and develop resilience to vicarious trauma and direct trauma (trauma resilience)
2. Three Good Things
- Develop skills to increase happiness and optimism in high adversity work
- Implement as a practical daily technique to shift mental filtering of positive events as a side effect of high adversity work
COLLABORATION
Collaboration talks about our deep desire for connection and meaningful relationships. This includes building our own social skills, as well as growing networks and supporting others.
1. High Adversity Humour
- Learn how to use humour in a high adversity context, including pitfalls and methods to support humour as a long-term coping technique
2. Grief and Growth
- Learn about the process of grief as a key skill in high adversity occupations that often deal with grief and loss
- Learn how to support others working through grief
- Learn more about preparing the mind and brain for loss, as well as learning about dealing with loss, such as the death of someone close, and loss due to suicide
3. High Quality Connections
- Learn techniques to develop stronger connections with co-workers
- Develop more supportive and cohesive teams
4. Strong Relationships
- Improve relationships at home through various techniques, including active-constructive responding
HEALTH
Resilience is not just mental, it is also physical. Health is about how nutrition, sleep and exercise contributes to a healthy mind, helping to find practical ways to build sustainable healthy habits.
1. Managing Work Hours
- Learn and discuss techniques to manage the effects of shift work and long hours
- Explore techniques to maintain good sleep, even with long hours and shift work
- Techniques to stay awake during long shifts
- Strategies to keep eating healthy foods, even with little time to eat or prepare
- Techniques to incorporate exercise despite constraints with work hours
FOCUSED ON UNIQUE CHALLENGES
HART is targeted at the main occupational stress factors affecting emergency services.
Challenges that can lead to trauma:
- High pressure to manage crises
- Trauma and death – see, handle, treat, inflict, or prevent
- Risk of injury and death
- Difficult interactions with civilians
- Direct and vicarious trauma
- Burnout, depression, anxiety, and suicide
Challenges that wear down resilience capacity:
- Shift work
- Lots of paperwork
- Rigid procedures
- Tough training regimes
- Lack of resources
- Stigma about asking for help
- Command structures
- Extreme time pressures
- Issues with other staff
- Conflicting agendas
Effect on families that can cause isolation and loneliness:
- Disengaging from family due to job stress
- Not wanting to share difficult parts of the job
- Long hours leaving too little time with family
- Difficulty to maintain relationships or friendships (especially with people outside the field)
- Low levels of camaraderie
The HART Approach
START YOUR
HART COACH CERTIFICATION
START YOUR
HART CERTIFICATION
About the HART Coach Certification
- Prerequisite - CReC Course completion
- Suitable for psychologists, coaches, therapists, counsellors, mental health professionals and trainers
- Self-paced learning, delivered through videos and narrative-driven training
- 14 hours total - Completion certificates provided for Professional Development & Continuing Education Hours
- An active Driven Pro subscription also provides an ongoing license to use the presentation resources and materials to build resilience in high adversity audiences
- Assessment is conducted throughout the course via multiple choice and text-based answers. These answers are reviewed to confirm understanding of the course material to ensure the quality of HART practitioners
- Once submissions are reviewed and passed, a certificate as a High Adversity Resilience Coach is issued
Course fee: US$585 (AU$745)
14 day money back guarantee!
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Increased Resilience
Users become 25% more resilient within the first 6 months.
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High Engagement
Hundreds of engaging and interactive activities.
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Higher Job Satisfaction
Employees with higher resilience have 83% higher job satisfaction.