HART CERT
HART CERT
High Adversity Resilience Training Certification
Driven’s HART certification is a specialised resilience program targeted at building mental strength in those exposed to extreme situations.
THE Hart certification
- Comprehensive resources to coach high adversity resilience
- Designed for coaches looking to deliver unique & advanced skills
- Research backed, building on the neuroscience-based PR6 model

Enabling Coaches to Build a Culture of Resilience
This certification builds on the CReC course. The HART Certification will give you all the tools and resources you need to coach resilience in a high adversity setting.
Developed for emergency responders, medical & military personnel, with skills applicable to executives & other high impact occupations.
HART takes a broad approach, including change elements across leaders, management, workers, and family members to build a truly supportive culture of resilience.
Fire & Rescue
Emergency Medical Services
Healthcare Staff
Military Personnel
Crisis Call Centres
Law Enforcement
Included in the certification
HART FUNDAMENTALS

- Understand the underlying mechanisms that create vulnerability in emergency service workers, and how to overcome these
- Learn about evidence-based specialist resilience skills that are designed for the unique challenges emergency service workers face
- Learn how to frame resilience in a cultural context, and how to use the modular approach of HART to build a truly comprehensive culture of resilience
HART Coaching Resources

- The true strength of the HART Certification – access complete group workshop presentation packs for each of the HART skills, totalling two days of workshops
- Learn unique skills such as Sustainable Compartmenting, High Adversity Humor, Mental Load Management, and Trauma Resilience
- Additional presentation packs available for leadership conversations, and management-level training
- Learn how to adapt these to your specific audience, combining to make an authentic connection
- The HART certification will walk you through all the packs with sample delivery so you are prepared to deliver these yourself as a High Adversity Resilience Coach
- All materials and video examples will be made available in your Driven Pro Resources section
Driven App HART program

- Learn about the HART content available in Driven, and how to use that to provide a tailored experience to separate segments within emergency services
- Utilize unique aspects of the course, such as the digital self-debrief for incidents, assessment components, and recurring activities
- Understand the HART content in Driven as an expansion of the PR6 resilience domains
Implementation Guidance

- Access guidance on implementing HART as a modular program, allowing you to tailor the program to the needs of the audience
- Guidance on business practices and fee structures
- Marketing assistance, brochures and presentation packs to help bring key stakeholders on board to launch the program
- Materials will be available in your Driven Pro Resources section
- Workshops can be combined into 2 days of consecutive workshops or split up into individual workshops over time to continuously reinforce resilience. For example, delivering one workshops per month can be an effective strategy to keep people engaged over time without overwhelming individuals with too much information at once
- Combining the in-person delivery with digital training enhances overall program success and engagement over time in emergency services. The Driven Resilience App serves this purpose

FOCUSED ON UNIQUE CHALLENGES
HART is targeted at the main occupational stress factors affecting emergency services.
- Operational Stress
- Organisational Stress
- Relationship Stress
Challenges that can lead to trauma:
- High pressure to manage crises
- Trauma and death – see, handle, treat, inflict, or prevent
- Risk of injury and death
- Difficult interactions with civilians
- Direct and vicarious trauma
- Burnout, depression, anxiety, and suicide
Challenges that wear down resilience capacity:
- Shift work
- Lots of paperwork
- Rigid procedures
- Tough training regimes
- Lack of resources
- Stigma about asking for help
- Command structures
- Extreme time pressures
- Issues with other staff
- Conflicting agendas
Effect on families that can cause isolation and loneliness:
- Disengaging from family due to job stress
- Not wanting to share difficult parts of the job
- Long hours leaving too little time with family
- Difficulty to maintain relationships or friendships (especially with people outside the field)
- Low levels of camaraderie

FOCUSED ON UNIQUE CHALLENGES
HART is targeted at the main occupational stress factors affecting emergency services.
- Operational Stress
- Organisational Stress
- Relationship Stress
Challenges that can lead to trauma:
- High pressure to manage crises
- Trauma and death – see, handle, treat, inflict, or prevent
- Risk of injury and death
- Difficult interactions with civilians
- Direct and vicarious trauma
- Burnout, depression, anxiety, and suicide
Challenges that wear down resilience capacity:
- Shift work
- Lots of paperwork
- Rigid procedures
- Tough training regimes
- Lack of resources
- Stigma about asking for help
- Command structures
- Extreme time pressures
- Issues with other staff
- Conflicting agendas
Effect on families that can cause isolation and loneliness:
- Disengaging from family due to job stress
- Not wanting to share difficult parts of the job
- Long hours leaving too little time with family
- Difficulty to maintain relationships or friendships (especially with people outside the field)
- Low levels of camaraderie
The HART Approach
START YOUR
HART CERTIFICATION
START YOUR
HART CERTIFICATION
About the HART Certification
- Prerequisite - CReC Course completion
- Suitable for psychologists, coaches, therapists, counsellors, mental health professionals and trainers
- Self-paced learning, delivered through videos and narrative-driven training
- 14 hours total - Completion certificates provided for Professional Development & Continuing Education Hours
- An active Driven Pro subscription also provides an ongoing license to use the presentation resources and materials to build resilience in high adversity audiences
- Assessment is conducted throughout the course via multiple choice and text-based answers. These answers are reviewed to confirm understanding of the course material to ensure the quality of HART practitioners
- Once submissions are reviewed and passed, a certificate as a High Adversity Resilience Coach is issued
Course fee: US$585 (AU$745)
14 day money back guarantee!
Increased Resilience
Users become 25% more resilient within the first 6 months.
High Engagement
Hundreds of engaging and interactive activities.
Higher Job Satisfaction
Employees with higher resilience have 83% higher job satisfaction.