HART

HART

High Adversity Resilience Training (HART) Certification

Advanced Resilience.

Driven’s HART Certification is an accredited 2-day program to build advanced resilience skills in workers exposed to extreme stress.

High Adversity Resilience Training (HART) Certification

Discover a New Frontier in Resilience Training – Tailored for Those Who Face the Toughest Challenges.

The HART Certification program offers specialized resilience skills for professionals in emergency services, healthcare, law enforcement, military, and other high-adversity fields.

Accredited and proven, HART equips you to thrive amidst the most demanding situations. Read the 2024 HART Research Paper here.

HART Training Outcomes

By becoming HART Certified, you will achieve:

  • Enhanced Personal Resilience – Learn advanced techniques for managing extreme stress, improving your ability to handle high-pressure situations with calmness and clarity
  • Professional Development & Performance – HART’s training helps enhance decision-making, critical thinking, and leadership skills, directly contributing to better performance in demanding work environments
  • Better Work-Life Balance – Gain insights into managing the unique pressures of shift work, long hours, and the emotional toll of high-stress occupations, leading to improved life satisfaction and work-life balance
  • Cultural Shift in the Workplace – By fostering resilience skills, HART participants can contribute to a more supportive, understanding, and resilient workplace culture
  • Improved Mental Health and Wellbeing – Equip yourself with strategies to prevent burnout, anxiety, depression, and other mental health challenges common in high-adversity roles
  • Long-Term Career Sustainability – Building resilience is key to a long, fulfilling career in high-adversity professions. HART provides the tools to maintain mental and emotional strength over time
  • Support for Relationships – The skills learned in HART extend beyond the workplace, aiding in maintaining and strengthening personal relationships, crucial for overall wellbeing
  • Community of Support – Join a network of professionals who understand the unique challenges of high-adversity jobs, offering peer support and shared learning experiences

Included in HART

Comprehensive Package for Personal Advancement

The HART Certification is not just a training program – it’s a comprehensive journey towards advanced resilience skills, providing you with extensive resources and ongoing support. Here’s what’s included in the certification:

14 Hours of Advanced & Accredited Training

Participate in a robust 14-hour training program, led by experienced instructors. This training encompasses a wide range of resilience-building techniques and practical applications, ensuring a deep understanding of the subject matter.

3-Year Renewable Certification

Upon completion of the training,
you’ll be awarded a 3-year HART Certification. This certification is renewable, demonstrating your ongoing commitment to resilience
and personal development.

Pre & Post Personal Resilience Insights Report

To track your progress and development, you’ll receive personalized resilience insights reports both before and after the training. These reports offer a detailed view of your resilience levels, helping you understand your growth and areas for further improvement.

HART Manual with Free Shipping

Receive an in-depth full color HART manual, a valuable resource that complements your training experience. This manual is shipped directly to you at no additional cost, providing a convenient & accessible learning tool.

Includes interactive learning components that connect with the Driven Resilience App and space to complete activities in workshops.

6 Months Access to the Driven Resilience App

Gain exclusive access to the Driven Resilience App for six months. This innovative app supports your learning journey, offering interactive features and resources to enhance your resilience skills in everyday life.

Course Summary

Duration: 2 Days

Prerequisites: None, open to anyone

Purpose:
  • Advanced skills to deal with extreme stress
  • Develop resilience to trauma through prevention
  • Build a comprehensive culture of resilience
  • Accredited suicide prevention training
Formats: Fees: AU $345 pp ~US$240

Who is HART Valuable For?

The High Adversity Resilience Training (HART) program is meticulously designed for professionals who operate in environments where stress levels are not just high, but often extreme. This specialized training is ideal for:

Fire, Rescue, and Emergency Services

Those who often are the first responders to crises, facing danger and uncertainty head-on to support their local communities

Emergency Medicine

Paramedics, EMTs, and ambulance personnel who face life-and-death situations and provide critical care in the most challenging environments

Military and Armed Forces

Dedicated individuals who serve in various capacities, often in hostile and demanding environments

Healthcare Professionals

Individuals working in hospitals, clinics, and aged care who manage both the emotional and physical demands of patient care

Law Enforcement and Security

Officers and security personnel who ensure public safety, often in unpredictable and high-risk situations

Emergency Dispatch and Crisis Call Centers

Critical support staff who coordinate response efforts and provide initial contact in emergencies

Other High-Stress Professions

Including lawyers, investigators, therapists, educators, and carers who regularly deal with high-stress situations

Family and Friends of These Audiences

Learn how to support those you care about through understanding the skills they use to manage mental health

Course Fees

AU$345

~US$240

Free Shipping worldwide, and includes GST

Bulk Pricing for Online Training
Easily scale up HART Certification in your agency with bulk pricing. Prices include GST in Australia and bulk shipping to your offices.

 

Contact for invoicing or bulk bookings: info@hellodriven.com

 

Licences – Fees

  • 1 – $345 pp
  • 50 – $311 pp
  • 100 – $293 pp
  • 500 – $276 pp
  • 1,000 – $242 pp

HART Training Formats

Fully Online

  • 14 Hours self-paced training through a series of videos and interactive components
  • Presented by resilience expert Jurie Rossouw
  • Start any time and get instant access to the course, or order bulk licences

Live – Trainer Led

  • 2 Days live training with a certified HART Instructor
  • In-person or webinar based training available
  • Available for agencies and can be tailored to enhance the experience for participants

Related Training

Continue on from HART to explore further training with these options. 

BUILDING A CULTURE OF RESILIENCE

The HART program is more than just a training course; it’s a commitment to personal and professional excellence. By joining HART, you’re taking a significant step towards not only enhancing your own resilience but also contributing to a broader cultural change in high-stress professions.

Watch – HART & RFA Overview

Meet program founder, resilience expert, author, and researcher, Jurie Rossouw.

HART Research

HART is built on the peer-reviewed Predictive 6 Factor Resilience Model (PR6).  From this neuroscience base, we’ve published additional research on the advanced foundation of High Adversity Resilience Training and how it provides a leading program to build a culture of resilience.

Download and read the full 2024 HART Research Paper to read about the scientific foundation and neuroscience foundations of HART – driv.ai/hart-research

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FOCUSED ON UNIQUE CHALLENGES

HART is targeted at the main occupational stress factors affecting emergency services.

Challenges that can lead to trauma:

 

  • High pressure to manage crises
  • Trauma and death – see, handle, treat, inflict, or prevent
  • Risk of injury and death
  • Difficult interactions with civilians
  • Direct and vicarious trauma
  • Burnout, depression, anxiety, and suicide

Challenges that wear down resilience capacity:

 

  • Shift work
  • Lots of paperwork
  • Rigid procedures
  • Tough training regimes
  • Lack of resources
  • Stigma about asking for help
  • Command structures
  • Extreme time pressures
  • Issues with other staff
  • Conflicting agendas

Effect on families that can cause isolation and loneliness:

 

  • Disengaging from family due to job stress
  • Not wanting to share difficult parts of the job
  • Long hours leaving too little time with family
  • Difficulty to maintain relationships or friendships (especially with people outside the field)
  • Low levels of camaraderie

Fire & Rescue

Emergency Medical Services

Healthcare Staff

Military Personnel

Crisis Call Centres

Law Enforcement

HART CURRICULUM

The HART Certification Skills Curriculum is a comprehensive program specifically designed to build resilience capacity in individuals facing the unique challenges of high-adversity occupations.

 

Developed from leading research and expert input, the curriculum encompasses a wide range of skills and techniques that are essential for professionals in high-stress environments. The training includes the pre & post assessments through the peer-reviewed Predictive 6 Factor Resilience Model.

ADVANCED PR6 RESILIENCE

The certification covers 13 HART skills through the PR6 resilience model.

PR6 Domains

Vision

  • Enduring Motivation Through Connecting Purpose

Composure

  • Brain-Balanced Breathing
  • High Adversity Reappraisal

Reasoning

  • Sustainable Compartmenting
  • Optimizing Thoughts & Behaviors
  • Concrete vs Abstract Processing

Collaboration

  • High Adversity Humor
  • High Quality Connections
  • Grief & Growth
  • Strong Relationships

Tenacity

  • Three Good Things
  • Mental Load Management

Health

  • Managing Work Hours (Long Hours & Shift Work)

VISION

Vision is about developing a sense of meaning and clear goals. This provides a motivational force over time.

PR6 Vision

1. Enduring Motivation Through Connecting Purpose

  • Learn how to connect a sense of purpose and calling to the challenges of high adversity work, helping to build more long-term motivation
  • Put challenges in context, using an improved understanding of challenge domains and how to maintain perspective
  • Practical technique to explore your personal connection to purpose and how to maintain this view over time

COMPOSURE

Composure is about emotional awareness and regulation, building skills to effectively manage stress and stay calm and in control.

PR6 Composure

2. Brain-Balanced Breathing

  • Master techniques to regulate your emotional and physical state through controlled breathing, essential in managing high-stress scenarios

3. High Adversity Reappraisal

  • Learn how to adapt the Reappraisal technique to help reinterpret highly challenging situations and circumstances, building a constructive mindset
  • Build on self-awareness systems from the foundational Composure skills to quickly adapt and maintain a sense of control within high stress situations
  • Explore Reappraisal as a broader skill to shift perspectives throughout life experiences

REASONING

Reasoning is about critical thinking skills, including adaptation, readiness for change, resourcefulness, along with being proactive to plan ahead for challenges.

PR6 Reasoning

4. Sustainable Compartmenting

  • Develop a practical set of tools to manage the impact of high stress events in different parts of life
  • Learn how to stay focused and present, even during extreme circumstances
  • Improve communication skills with family, friends and co-workers

5. Optimizing Thoughts & Behaviours

  • Understand and identify 10 thought distortions that often impact high adversity workers
  • Learn how to improve thinking methods, leading to more constructive behaviours

6. Concrete vs Abstract Processing

  • Learn a specialized technique to reduce the mental impact of witnessing trauma and death through work

TENACITY

Tenacity is about building an unshakable sense of persistence and motivation, the ability to bounce back from any setback to keep coming back stronger.

PR6 Tenacity

7. Mental Load Management

  • Learn how to maintain high job engagement to reduce the risk of burnout
  • Increase carer satisfaction to reduce risk of compassion fatigue
  • Understand the symptoms and develop resilience to vicarious trauma and direct trauma (trauma resilience)

8. Three Good Things

  • Develop skills to increase happiness and optimism in high adversity work
  • Implement as a practical daily technique to shift mental filtering of positive events as a side effect of high adversity work

COLLABORATION

Collaboration talks about our deep desire for connection and meaningful relationships. This includes building our own social skills, as well as growing networks and supporting others.

PR6 Collaboration

9. High Adversity Humour

  • Learn how to use humour in a high adversity context, including pitfalls and methods to support humour as a long-term coping technique

10. Grief and Growth

  • Learn about the process of grief as a key skill in high adversity occupations that often deal with grief and loss
  • Learn how to support others working through grief
  • Learn more about preparing the mind and brain for loss, as well as learning about dealing with loss, such as the death of someone close, and loss due to suicide

11. High Quality Connections

  • Learn techniques to develop stronger connections with co-workers
  • Develop more supportive and cohesive teams

12. Strong Relationships

  • Improve relationships at home through various techniques, including active-constructive responding

HEALTH

Resilience is not just mental, it is also physical. Health is about how nutrition, sleep and exercise contributes to a healthy mind, helping to find practical ways to build sustainable healthy habits.

PR6 Health

13. Managing Work Hours

  • Learn and discuss techniques to manage the effects of shift work and long hours
  • Explore techniques to maintain good sleep, even with long hours and shift work
  • Techniques to stay awake during long shifts
  • Strategies to keep eating healthy foods, even with little time to eat or prepare
  • Techniques to incorporate exercise despite constraints with work hours

HART is an evolutionary leap in advanced resilience training. It moves beyond individual responsibility and shifts into cultural resilience. From managers to family members and with the Driven App, everyone comes together to create a better environment that supports individual resilience.

QUESTIONS ABOUT HART? Ready To Start?

HART Certification FAQ

If you are interested in booking in a group or organising a private workshop, please contact us at info@hellodriven.com

If you need any help, please contact us at support@hellodriven.com

Yes! The course is currently accredited through Suicide Prevention Australia.

Yes, the course can be used for 14 hours of credits as allowed by your accrediting authority. A certificate of completion will be provided indicating the training hours earned. Most associations require a certain standard of online training (science-backed, high quality training with assessments to confirm learning), which HART complies with. This means it can also be used for continuing education with associations such as the APA and others.

Yes. Participants who complete all components of the two-day HART certification alongside the final online assessment will receive a certificate.

Your electronic HART certificate will be emailed to you once you have successfully completed the final survey. This will happen in a few minutes once completed. The certificate will also be available for download in your Accounts page.

Completing the HART training with the fully online version means that you’ll be doing all your training through self-paced video training. This training is available through our website on hellodriven.com, or you can use the Driven Resilience App (iOS and Android) to complete the training.

Note that you will need headphones and a good internet connection to complete this training. You will have three months to complete the online training. You will need to complete the full online training to be certified in HART.

You have six months (180 days) to complete the fully online version of the course. If you have not complete the course by this time, you will need to register again to complete the certification.

These may only be used at the time of registration. No retrospective discounts may be used following registration.

When working with you, we will require your name, email address, and if needed physical address as well to post materials to you. Note that these details maybe requested to confirm your identify should we talk to you over the phone to safeguard your personal information.

If we cancel a Driven-hosted workshop for any reason, a full refund will be provided for the course.

You will also have the option to convert to the online course, or register for a future course.

Beyond a cancellation from our side, there are no refunds available for certification course registrations.

You may transfer your course attendance to another participant if you contact us at support@hellodriven.com within seven working days prior to the first workshop date, provided that you have not started with the online training material and that you also post the physical materials to the new participant. A transfer fee of AU$50 must be paid in full for the transfer to be completed.

You can reschedule your course booking at the latest seven working days prior to the first workshop, which incurs an AU$50 rescheduling fee. Beyond that, you have the option to convert instead to access the fully online version of the course (approval depends on availability).

For fully online participants, the course can be transferred to another participant provided the online training has not been initiated. A transfer fee of AU$50 must be paid in full for the transfer to be completed.

We value all feedback. Please contact us with your comments at support@hellodriven.com. We aim to reply to your query within 2 business days. your feedback will be confidential and valued with no impact to your service. If you require an interpreter, you can locate one here: https://ausit.org/find-a-translator/

Crisis Support

For life-threatening emergencies, call 000 in Australia

For life-threatening emergencies, call 911 in the United States

For assistance with mental health and suicide, contact the Suicide Call Back Service in Australia – 1300 659 467

For international assistance on suicide, you can find a crisis call center here – https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines

Additional services in Australia:

  • QLife – 1800 184  527
  • Mens Line – 1300 789 978
  • Kids Help Line – 1800 551 800
  • 1800Respect – 1800 737 732
  • Lifeline – 13 11 14