HART CERT

HART CERT

High Adversity resilience certification

Driven’s HART certification is a specialised resilience program targeted at building mental strength in those exposed to extreme situations.

THE Hart certification

Enabling Coaches to Build a Culture of Resilience

This certification builds on the CReC course. The HART Certification will give you all the tools and resources you need to coach resilience in a high adversity setting.

 

Developed for emergency responders, medical & military personnel, with skills applicable to executives & other high impact occupations.

 

HART takes a broad approach, including change elements across leaders, management, workers, and family members to build a truly supportive culture of resilience.

Fire & Rescue

Emergency Medical Services

Healthcare Staff

Military Personnel

Crisis Call Centres

Law Enforcement

Included in the certification

HART FUNDAMENTALS

  • Understand the underlying mechanisms that create vulnerability in emergency service workers, and how to overcome these
  • Learn about evidence-based specialist resilience skills that are designed for the unique challenges emergency service workers face
  • Learn how to frame resilience in a cultural context, and how to use the modular approach of HART to build a truly comprehensive culture of resilience

HART Coaching Resources

Coach Resources
  • The true strength of the HART Certification – access complete group workshop presentation packs for each of the HART skills, totalling two days of workshops
  • Learn unique skills such as Sustainable Compartmenting, High Adversity Humor, Mental Load Management, and Trauma Resilience
  • Additional presentation packs available for leadership conversations, and management-level training
  • Learn how to adapt these to your specific audience, combining to make an authentic connection
  • The HART certification will walk you through all the packs with sample delivery so you are prepared to deliver these yourself as a High Adversity Resilience Coach
  • All materials and video examples will be made available in your Driven Pro Resources section

Driven App HART program

Driven Resilience App
  • Learn about the HART content available in Driven, and how to use that to provide a tailored experience to separate segments within emergency services
  • Utilize unique aspects of the course, such as the digital self-debrief for incidents, assessment components, and recurring activities
  • Understand the HART content in Driven as an expansion of the PR6 resilience domains

Implementation Guidance

hart-cert-launch
  • Access guidance on implementing HART as a modular program, allowing you to tailor the program to the needs of the audience
  • Guidance on business practices and fee structures
  • Marketing assistance, brochures and presentation packs to help bring key stakeholders on board to launch the program
  • Materials will be available in your Driven Pro Resources section
  • Workshops can be combined into 2 days of consecutive workshops or split up into individual workshops over time to continuously reinforce resilience. For example, delivering one workshops per month can be an effective strategy to keep people engaged over time without overwhelming individuals with too much information at once
  • Combining the in-person delivery with digital training enhances overall program success and engagement over time in emergency services. The Driven Resilience App serves this purpose
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FOCUSED ON UNIQUE CHALLENGES

HART is targeted at the main occupational stress factors affecting emergency services.

  • Operational Stress
  • Organisational Stress
  • Relationship Stress

Challenges that can lead to trauma:

 

  • High pressure to manage crises
  • Trauma and death – see, handle, treat, inflict, or prevent
  • Risk of injury and death
  • Difficult interactions with civilians
  • Direct and vicarious trauma
  • Burnout, depression, anxiety, and suicide

Challenges that wear down resilience capacity:

 

  • Shift work
  • Lots of paperwork
  • Rigid procedures
  • Tough training regimes
  • Lack of resources
  • Stigma about asking for help
  • Command structures
  • Extreme time pressures
  • Issues with other staff
  • Conflicting agendas

Effect on families that can cause isolation and loneliness:

 

  • Disengaging from family due to job stress
  • Not wanting to share difficult parts of the job
  • Long hours leaving too little time with family
  • Difficulty to maintain relationships or friendships (especially with people outside the field)
  • Low levels of camaraderie
bracket-yellow

FOCUSED ON UNIQUE CHALLENGES

HART is targeted at the main occupational stress factors affecting emergency services.

  • Operational Stress
  • Organisational Stress
  • Relationship Stress

Challenges that can lead to trauma:

 

  • High pressure to manage crises
  • Trauma and death – see, handle, treat, inflict, or prevent
  • Risk of injury and death
  • Difficult interactions with civilians
  • Direct and vicarious trauma
  • Burnout, depression, anxiety, and suicide

Challenges that wear down resilience capacity:

 

  • Shift work
  • Lots of paperwork
  • Rigid procedures
  • Tough training regimes
  • Lack of resources
  • Stigma about asking for help
  • Command structures
  • Extreme time pressures
  • Issues with other staff
  • Conflicting agendas

Effect on families that can cause isolation and loneliness:

 

  • Disengaging from family due to job stress
  • Not wanting to share difficult parts of the job
  • Long hours leaving too little time with family
  • Difficulty to maintain relationships or friendships (especially with people outside the field)
  • Low levels of camaraderie

The HART Approach

Strategic leadership workshop to implement a culture of resilience

Management workshops to lead by example and drive engagement

Resilience assessment to inspire personal accountability

Internal ambassador training for peer support members

Interactive skills workshops (in-person or video) teaching specialized skills

A leading resilience-building app employing daily microtask training

Training for family members to support resilience at home

START YOUR

HART CERTIFICATION

START YOUR

HART CERTIFICATION

About the HART Certification

Course fee: US$585 (AU$745)

14 day money back guarantee!

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Increased Resilience

Users become 25% more resilient within the first 6 months.

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High Engagement

Hundreds of engaging and interactive activities.

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Higher Job Satisfaction

Employees with higher resilience have 83% higher job satisfaction.